Returns & Exchanges
At HerPlus, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all tags still attached.
Initiate Your Return
Log into your HerPlus account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.
Package Your Items
Securely place the items in their original packaging, ensuring all original tags are intact, and include a copy of your packing slip inside the box.
Attach the Label
Download and print the prepaid shipping label provided in your return confirmation email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once processed at our warehouse, your refund or exchange will be issued within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing